This page covers every money operation your rajamoo account supports — depositing funds, requesting a withdrawal, and keeping your account verified. For deposits, you can use DANA, OVO, GoPay, ShopeePay, LinkAja, or QRIS directly from your mobile wallet. Each method sits in the Deposit section of your account dashboard after you log in. For withdrawals, the same wallet list applies; you pick the destination and enter the amount in the Withdrawal tab. Account verification — the identity step that unlocks full transaction limits — lives under Account Settings. If this is your first time moving money on rajamoo, start with the Deposit section below, then read the Withdrawal steps before you submit a request. Transaction history, reference numbers, and status labels are all visible in the History tab so you can match every move against your wallet record. Availability depends on local law and eligible regions.
Verification confirms that your account belongs to you — it protects your balance from unauthorized access and ensures your withdrawals land in the right wallet. Once verified, your account operates at its full transaction capacity. The process runs inside Account Settings and asks for a government-issued identity document and a selfie match. We review the submission on our side; you can check status from the same settings page without contacting support. Keeping your verification current also means our team can help you faster if you ever need account recovery.
Open Account Settings
Log in and go to Account Settings. Find the Verification section and tap Start Verification to open the document upload form.
Upload Your ID Document
Take a clear photo of your national identity card or passport. Both sides must be fully visible and the text must be legible before you submit.
Submit a Selfie Match
Follow the on-screen prompt to take a selfie. The system compares it to the document photo you uploaded. Make sure your face is well-lit and unobstructed.
Wait for Confirmation
Your verification status updates in Account Settings once our review is complete. You will also receive a notification to your registered contact when it is approved.
LOCAL WALLET ROUTES
Payment Methods on rajamoo
We support the local wallets and payment rails Indonesian players use every day. Each method connects directly to the cashier inside your account — tap Deposit or Withdraw, select the wallet, and follow the steps shown on screen. QRIS lets you scan and pay without entering manual details, which works well if you switch between wallets often. Availability of each method depends on local law and your eligible region.
DANA
Connect your DANA wallet in the cashier and confirm the transfer amount inside the DANA app.
OVO
Select OVO at the cashier, enter your OVO-registered number, and approve the charge from your OVO balance.
GoPay
Choose GoPay, confirm the amount, and the charge goes straight to your GoPay wallet.
ShopeePay
Tap ShopeePay at checkout and approve inside your ShopeePay app without leaving the flow.
LinkAja
Select LinkAja to transfer directly from your LinkAja balance using the reference number shown.
QRIS
Scan the QRIS code shown at the cashier with any compatible wallet app to complete the transfer.
ADD FUNDS NOW
Deposit Funds into Your rajamoo Account
Adding money to your rajamoo balance takes a few taps from the account cashier. We route deposits through local wallets — DANA, OVO, GoPay, ShopeePay, and QRIS — so the transfer stays inside the apps you already have on your phone. There are no third-party transfer portals and no bank codes to copy manually; the cashier generates the reference or QR code for you. The minimum deposit amount is shown inside the cashier when you select your wallet.
Log In and Open the Cashier
Tap the account icon after logging in and select Deposit from the menu. The cashier page opens with your available wallet options listed.
Select Your Wallet
Choose DANA, OVO, GoPay, ShopeePay, LinkAja, or QRIS. The cashier adjusts the next step based on which method you pick — a reference number for manual transfers or a QR code for scan-based ones.
Enter the Amount and Confirm
Type the deposit amount — the minimum is shown on screen. Tap Confirm, then complete the payment inside your wallet app using the reference or code provided.
Check Your Balance
Your rajamoo balance updates after your wallet confirms the transaction. If it does not reflect within the expected window shown, open History and check the status label before contacting support.
CASH OUT STEPS
Withdraw Your Balance to Your Wallet
Withdrawals move your rajamoo balance back to the local wallet you registered on the account. We support DANA, OVO, GoPay, ShopeePay, and LinkAja for withdrawals; the destination wallet must match the name on your verified account. Before you submit a request, make sure your account verification is complete — unverified accounts cannot process withdrawals above the unverified threshold shown in Account Settings. The minimum withdrawal amount is visible in the Withdrawal tab when you select your method. You can only withdraw to a wallet you have already used or registered; adding a new wallet destination requires re-entering your account password as a confirmation step. Once a withdrawal request is submitted, the status moves to Pending in your History tab. Do not submit a duplicate request if it shows Pending — the current state of each request is shown in History and updates without needing a page refresh on most mobile browsers.
Open the Withdrawal Tab
Log in, go to the cashier, and tap Withdraw. Your registered wallet options appear along with the current balance available for withdrawal.
Select the Destination Wallet
Pick the wallet where you want the funds sent — DANA, OVO, GoPay, ShopeePay, or LinkAja. Confirm the registered account name matches your verified identity.
Enter Amount and Complete Verification
Type the amount within the limits shown on screen. You may be asked to confirm your account password or complete an in-app verification step before the request is queued.
Track Status in History
Your withdrawal appears in the History tab with a status label — Pending, Processing, or Completed. Check there first before reaching out to support if the status has not changed.
TRANSACTION HISTORY
Match Your Wallet Record to Your Account History
Every deposit and withdrawal on rajamoo generates a reference number that appears in both your rajamoo History tab and your wallet app's transaction record. When the two records match, the transfer is confirmed on both sides. If you see a charge in your wallet app but no matching entry in your rajamoo History, the reference number from your wallet is what our support team needs to locate the transaction on our side.
Reference Number
Each transaction carries a unique reference number visible in your rajamoo History tab and your wallet app. Keep this number if you ever need to raise a query — it is the single fastest way to locate a specific transfer.
Status Labels
rajamoo History shows one of three status labels: Pending means the request is queued, Processing means it is being handled, and Completed means the transfer finished on both sides.
Account History Tab
The History tab inside your account lists every deposit and withdrawal in reverse chronological order. You can filter by date range or transaction type to find a specific entry without scrolling the full list.
Evidence to Keep
Screenshot your wallet app's transaction confirmation and note the rajamoo reference number for any large transfer. These two pieces together are enough to resolve most discrepancy queries without waiting for a full account review.
ACCOUNT SAFEGUARDS
How We Protect Your Transactions and Account
Your account and balance sit behind multiple layers of protection. Identity verification ties your account to a single confirmed person, which blocks unauthorized withdrawal requests. Session controls let you log out remotely if you ever access your account from a shared device. If something looks wrong with a transaction, our support team is the right first contact — they can place a hold on withdrawal processing while a query is under review.
Domain Verification
Always access rajamoo through the confirmed domain. Bookmark it directly and check the URL before logging in — phishing pages copy the visual design but cannot replicate the real domain address.
Identity Verification
Account verification links your balance to your confirmed identity. A verified account cannot process withdrawals to a wallet that does not match your registered name, which limits exposure if login credentials are ever compromised.
Wallet Ownership Matching
We match the wallet account name to your verified identity before processing any withdrawal. If they do not match, the request is held for review rather than declined silently — you will see the status in History.
Support Contact Path
Our Indonesia support team is reachable through the Help section inside your account. For transaction queries, have your reference number ready — it cuts the resolution time significantly on both deposit and withdrawal questions.
COMMON QUESTIONS
Frequently Asked Questions About rajamoo Banking
Answers to the account and payment questions we hear most often from Indonesia members.
Which local wallets can I use to deposit on rajamoo?
We accept DANA, OVO, GoPay, ShopeePay, LinkAja, and QRIS for deposits. Each one appears in the cashier after you log in. Select the wallet you use most and follow the reference or QR code shown on screen to complete the transfer.
What is the minimum deposit amount?
The minimum deposit depends on the wallet method you select. The exact figure is shown in the cashier when you choose your payment option — we do not publish a single flat minimum because it can vary by method and by account tier.
My deposit shows in my wallet app but not in my rajamoo balance — what should I do?
First check the History tab in your account. The status label there updates independently of the balance display. If History shows no record at all, note the reference number from your wallet app and contact our support team through the Help section — do not send a second deposit.
How do I complete account verification before I can withdraw?
Go to Account Settings and open the Verification section. Upload a photo of your national ID or passport plus a selfie taken through the in-app prompt. Our team reviews submissions and updates the status in the same Settings page once it is approved.
Can I withdraw to a different wallet than the one I used to deposit?
You can select any wallet registered on your account at the time of withdrawal. If you want to add a new wallet destination, the cashier will ask you to confirm your account password as part of the registration step before the withdrawal can proceed.
What does a Pending status on my withdrawal mean, and how long does it stay there?
Pending means your request is queued on our side. The current state is always visible in the History tab and refreshes automatically. Avoid submitting a duplicate withdrawal if the first one still shows Pending — contact support with your reference number if the status does not change.
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